Privacy Policy

Last updated 26 July 2024

Welcome to 'Saint Hall Innovations', hereinafter referred to as 'Gymconnect'! We are a Software as a Service (SaaS) platform based in Delhi, India, designed to help gyms manage their day-to-day operations such as attendance, memberships, and payments. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our service.

Information We Collect

We may collect the following types of information:

Personal Information: When you register on our platform, we may collect information such as your name, email address, phone number, and payment details.
Usage Data: We collect information about how you use our services, including the actions you take on the platform, your IP address, browser type, and operating system.
Communication Data: Information you provide when you contact us for support or provide feedback.

How We Use Your Information

We use the information we collect for the following purposes, to provide and maintain our services, manage your account and provide customer support, process transactions and send notifications regarding your account and services, improve our services and develop new features and to communicate with you about updates, promotions, and other relevant information.

Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our platform and providing our services.
Legal Requirements: When required by law or to protect our rights, safety, and property, or that of our users and others.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Security

We implement a variety of security measures to ensure the safety of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions, complying with our legal obligations, and resolving disputes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information, and the right to object to or restrict certain processing activities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.